Indovision email support bermasalah

Nyoba telpon cs yg sibuk, akhirnya saya iseng utk ngirim email ke customer support indovision callcentre@indovision.tv. Email ini saya dapat dari info di website-nya. Pasti sudah bisa ditebak, email-nya bounce

[code]
Hi. This is the qmail-send program at indovision.tv.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

:
user is over quota
[/code]

Saya heran perusahaan sebesar ini, email support-nya ternyata nge-bounce. cepe deh..

*update: akhirnya email masuk dan dibales oleh indovision.